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  • Re: Application error when launching a chat from a desktop module

    I did a fresh install, and was able to get rid of the error.&nbsp;I think it had something to do with the fact that we are load balancing our servers. &nbsp;You can mark this case as resolved.
    Posted to Cute Live Support (Forum) by jmeacoe on May 26, 2009
  • Re: Application error when launching a chat from a desktop module

    Install the latest version of DNN Livesupport found here:&nbsp;http://cutesoft.net/downloads/folders/current_releases/entry21860.aspx&nbsp;The first Error, I came across was that the v.5 license did not work, so I was given a v4 license key to get this functioning. &nbsp;Log into your client side application.&nbsp;On your DNN site add a desktop ...
    Posted to Cute Live Support (Forum) by jmeacoe on May 22, 2009
  • Re: DNN install, database is empty.

    Sorry for not updating you on this case, I have solved this.&nbsp; It is resolved.&nbsp; The problem is that instead of using the admin/admin, you have to use the DNN login credentials.&nbsp; The documentation where it says: &nbsp; Logging in operator client using username ''admin'': When you initially open the program you will see the ...
    Posted to Cute Live Support (Forum) by jmeacoe on May 20, 2009
  • Application error when launching a chat from a desktop module

    DNN cute live support v5.&nbsp; An agent must be logged in for this error to occur. &nbsp;Steps to Recreate:Click on the Desktop Module when an agent is logged on. &nbsp;The error: &nbsp; Compilation Error Description: An error occurred during the compilation of a resource required to service this request. Please ...
    Posted to Cute Live Support (Forum) by jmeacoe on May 20, 2009
  • DNN install, database is empty.

    After installing I am trying to log into my site's chat client operator with the default login:admin/adminand I have the error returned: You entered an invalid password. &nbsp;I then checked my database to ensure the values were there and all fields are set to NULL in all of the tables.&nbsp;I have Followed the install manual,and using the ...
    Posted to Cute Live Support (Forum) by jmeacoe on March 2, 2009