Thanks for the email Ken - but no, there's no load balancing going on, it's just a standard Windows Server 2008 with IIS 7. I've just had the following email from my client, so I need this to have your absolute full attention and top priority please: As per John's email, I can’t reiterate enough just how important the stability of ...

I really need some progress with this please Eric...

Hi Eric, I set up the test area and FTP that you emailed to ask me to set up over a week ago, and I've emailed you a couple of times to ask how you are getting on - could you please update me as soon as possible with how you are getting on with testing these issues that you've also replicated through the test page you asked us to put ...

Hi Eric, Can you let me know how you are getting on please? Have you been able to replicate the problem(/s)? Any thoughts as yet on how to fix it? Look forward to hearing from you asap. Kind Regards,Simon 

Thank you Eric. I've saved the file, and just changed this line: <%@ Page Language=''C#'' %> to: <%@ Page Language=''VB'' %>  I'm assuming this causes no problems at your end, and it's then actually a closer test to what we are doing at our end. I've just tried an upload with a 28.8MB file (the same ...

Hi there, Could you please get back to me asap - my client is (quite rightly) chasing me for a solution to this having had a couple more of their clients reporting problems. As a separate question, are you prepared to offer refunds for the control on the basis that it has a serious problem, and particularly as you don't even seem ...

Hi there, Adam, would you mind getting back to me on this, as the others I have spoken to previously (Eric/Terry) haven't been able to help at all. I spoke with Eric on IM in mid-November, followed up with a support email ticket that Terry responded to, but I simply had no response to the second email I sent him. My client still has the ...