Hi CuteSoft and Community, just wanted to report back that the upgrade went well. After changing the server version as well as the client operator the strange characters that were being output have disappeared,   Regards, John C.    

Hi Kenneth, thanks for the links and advice. We have upgraded a single Operator and after restarting the application, iisreset, we are seeing strange characters coming through in the chat window such as; ^4div style='font-family^2;font-size^2;color^2'^5Hi - This is blah blah blah... Additionally operators did not seem to be able to ...

Hi Community and Support, I purchased a 10 domain Small Business Licence around June 2010, I am only using two domains as of yet, these two were deployed towards the end of 2010, for some time now we have been aware of an issue with IE9 and the operator client giving an error message if IE9 was installed on an operator machine, we have got around ...

I'm having the same problem ''Login Form return OK, but login failed!'', here is my chat provider code:  (when I use the default provider in the web.config and alter the code to use the default one instead of the secondary one, I can connect fine but this provider using an admin instance doesn't work.)  What am I missing ...

hi friend    where is this options ? i m also getting the same errors.  have we to go control panel ? plz exp in detail .

Hi,   Cobrowsing Issues   We recently bought the Domain License for Live Support ... and we are in the process of testing various features and functionalities... Here are some Issues noted:   a) When we use the Push URL link it automatically pushes an url ( I think that was last viewed in the machine ) I dont have the ...

I unpacked the new 4.0 version and opened the ''web'' folder in Visual Studio 2005. After conversion I compiled the project, however I get the the following 12 errors (all the same error): The name 'GlobalAsax' does not exist in the current context. This error appears on the following four pages: Register.aspx ...