cutechat:Hi,   The most possible reason is that the script is not able to be downloaded.   Please check the HTML code which server generated , and find out the script link , and check whether the URL is correct and have no server side error.   Regards, Terry Hi, thanks for responding. I am not sure whether I understand ...

We get tons on these informations in the event viewer. The website's and livesupport site run in the same IIS but different application pools. Each applicationpool runs under the Network Service user Event code: 4005 Event message: Forms authentication failed for the request. Reason: The ticket supplied was invalid. Event time: 14-10-2009 ...

Hi Adam & Terry, Thanks for the quick response. We managed to fix the issue. Not sure what the exact cause was. The IIS configuration didn't have certain extensions mapped to aspnet.dll and I added these while comparing the configs with my local server (which was working). It didn't work even then. We then mapped the app to a new website ...

can any one help me for configuring Cute Chat 3.1 in Local IIS server.........   i am configured, but it shows an error.....   error message: Object reference not set to an instance of an object. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more ...