WHY DOES CUTESOFT IGNORE CUTECHAT CUSTOMERS?

Last post 02-07-2006, 8:04 AM by Lars99. 2 replies.
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  •  01-25-2006, 8:03 AM 15086

    WHY DOES CUTESOFT IGNORE CUTECHAT CUSTOMERS?

    It seems to me that CuteSoft has a really neat product in CuteChat, but their customer service is so bad and so erratic that I am actively seeking a solution from another supplier. If anyone knows of another company that sells a product like this please let me know.
     
    From looking through this forum, many questions have not been answered by CuteSoft the last few weeks and the whole issue of the timing and reasoning for the schedule slippage is being avoided. What's up with that?

    COMMUNICATE - please!? 

    O.
     
  •  01-28-2006, 1:40 PM 15229 in reply to 15086

    Re: WHY DOES CUTESOFT IGNORE CUTECHAT CUSTOMERS?

     
    Yes it costs a good few bucks but you get what you pay for and it integrates nicely with dnn :)
     
    I gave up on cute chat as there support is non existant most of the time.
  •  02-07-2006, 8:04 AM 15652 in reply to 15229

    Re: WHY DOES CUTESOFT IGNORE CUTECHAT CUSTOMERS?

    Well....seems to me that this is a java based chat.... Dont wanna have any of that on my server!
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