Is there a way that the live operator can be invoked by passing the parameters like the website address the user name and password from another application and directly go to the live operator interface? We want to have the live operator interface integrated with other applications.

 

Is the live operator required to be installed always or is there a way that the live operator interface could  be made from asp.net pages as well. what I mean is the operator doesn't invoke the Live support operator exe but instead log into the website and go to the live operator some way. I am just trying to avoid having a separate client of installation, instead have the operator log into the website itself and there will be some mechanism that turns on the operator status to green?