While Live Support works fine in a non DNN site we are still unable to make the desktop Operator connect to the web chat application. I think the problem is that the 'DnnSupportPA31.zip' Assembly installs in such a way that there is no Manager.aspx etc files to start creating Operator and other accounts. In case of the standalone one everything is provided.

So we are stuck. We are definitely considering buying an IP based license but we need to make it work first.

Any ideas?

Thanks.