Feature Tour - ASP.NET Live Help
Feature Tour
Explore the workflows that make Cute Live Support useful for support teams, sales operators, and customer success teams.
Highlights
- Live site monitor for real-time visitor awareness
- Proactive chat invitations based on visitor behavior
- Dynamic online or offline chat buttons
- Operator console with departments and canned responses
- Visitor tracking, routing, and direct handoff options
Live Site Monitor
See who is browsing your site in real time. Monitor a visitor's current page, referrer, browser details, and location signals so operators can respond at the right moment.
The monitor view gives your team enough context to decide when to wait, when to initiate a conversation, and when to route a visitor to a specific department.
Proactive Support Flow
Operators can watch visitor intent, launch invitations, and continue the session inside the desktop console without asking customers to install anything.
Common use cases include onboarding, checkout support, lead qualification, and fast routing for product or billing questions.