When I open the Insert Image dialog and navigate around, the bottom panel showing the controls disappear.

 

I have an website I use for testing that you can see this on.  It's http://bestwebpools.com.  Simply click on the initial link and then click on the Insert Image button, then navigate around and the controls disappear.

 

I am running this in IE7.

 

Thanks,

David Diamond

David,

 

Have you modified the insertimage.aspx file?

 

If not, can you create a simple aspx which can reproduce this issue and send it to [email protected]?

Adam,

 

I have not made any modifications to any CuteEditor files.  I have submitted a ticket to support, with the url of a simple site you can use to observe this behavior, which is also listed above in my initial post.

 

Thanks,

David

Hi Adam,

 

Any progress on looking into this?  While the website you can see this on is not used, I am waiting for a resolution to this to move it into a production website, so it is a production issue.

 

Thanks again,

David

If you want to use standard popup windows for all dialogs, set this property to true.

Adam,

 

This is currently set true.  I had tried both not setting it and setting it true and is has exhibited the same behavior in both cases.

 

David

David,

 

We are investigating this issue. I think this issue is caused by you open editor inside a modal dialog.

Adam,

 

I don't believe I'm opening it inside a modal dialog.  It's inside a table cell, and the table is inside a panel, all within a master page.

 

David

David,

 

Can you set UseStandardDialog to false?

 

 

Adam,

I changed it to false and on the first folder click it loses the bottom panel.

 

David

Adam,

 

The only change I made was to the UseStandardDialog property, but it still doesn't work for me.  If I click on the Holidays folder, the dialog bottom disappears.

 

David

David,

 

Can you create a simple application showing the problems and send it to me?

 

I will do this and send it to you later today...

 

Thanks,

David

Hi Adam,

 

I have stripped out almost all the code to create a very simple project that displays the problem, but before I send it to you I wanted to let you know what I think is causing it.

 

I have a Controls.skin file with the following code:

<asp:Table runat="server" HorizontalAlign=Center

David,

 

I can't reproduce your problem by using HorizontalAlign=Center ,

 

I think if you using ASP.NET 2.0 THEME,

 

Not only the .skin file, but also the css files in the THEME folder, can affect the editor dialogs.

 

So I think you can try this way ,  specify another theme in the /CuteSoft_Client/CuteEditor/web.config and try again,

 

Regards,

Terry

Terry,

 

I was able to remove the HorizontalAlign=Center line from the .skin file, and that resolved the problem.

 

I also tried putting it back and changing the CuteEditor web.config file, as you suggested, and that worked as well.

 

Do you have any knowledge base article on what types of .skin or .css settings will cause actual dialog problems?  I'm not concerned with appearance but rather actual loss of functionality as in this case.

 

Thanks,

David 

David,

 

If you can post the css files used for that theme, we can point out the problem easily.

<asp:Label runat="server" SkinID="FeedbackOK" ForeColor="green" font-size=1.0em font-bold=true />
<asp:Label runat="server" SkinID="FeedbackOKBig" ForeColor="green" font-size=1.4em />
<asp:Label runat="server" SkinID="FeedbackKO" ForeColor="red" font-size=1.0em font-bold=true />

<asp:Label runat="server" SkinID="PictureCaptionLarge" font-size=16px font-names="Comic Sans MS;sans-serif"  />
<asp:Label runat="server" SkinID="PictureCaptionSmall" font-size=12px font-names="Comic Sans MS;sans-serif"  />

       
<asp:TextBox runat="server"
    ForeColor=Navy
    Font-Size=12px
    Font-Bold=false
    />

<asp:Label runat="server" SkinID="SmallHelp"
    Font-Size=Small
    />
 
<asp:DropdownList runat="server"
    ForeColor=Navy
    Font-Size=12px />
   
<asp:Button runat="server"
    Font-Size=12px
    ForeColor=navy
    Height=24px />
   
<asp:Button runat="server" SkinID="TwoLines"
    Font-Size=12px
    ForeColor=navy
    Style=text-align:center
    Height=40px />

<asp:Table runat="server"
    CellSpacing=1
    CellPadding=5
    BackColor=white
    BorderStyle=solid
    BorderColor=navy
    BorderWidth=2
    GridLines=Both />

<asp:Table runat="server" SkinID="NoBorder"
    HorizontalAlign=Center
    CellSpacing=1
    CellPadding=5
    BackColor=white
    BorderStyle=none
    GridLines=Both />

<asp:TableHeaderRow runat="server"
    HorizontalAlign=Center
    CellSpacing=1
    CellPadding=5
    BackColor=#FFE4B5
    ForeColor=Navy
    BorderStyle=solid
    BorderColor=navy
    BorderWidth=2
    Font-Bold=true
    GridLines=Both />

<asp:GridView runat="server"
    AllowPaging="True"
    PageSize=15
    AllowSorting="True"
    CellPadding="4"
    ForeColor="Navy"
    Font-Bold="False"
    Font-Size="small"
    Font-Names="Courier"
    GridLines="None"
    CellSpacing=1
    BackColor="Navy"
    >
   
    <RowStyle
        BackColor="White"
        Font-Size="1em" />
    
    <EditRowStyle
        BackColor="PowderBlue" />
       
    <SelectedRowStyle
        BackColor="#D1DDF1"
        Font-Bold="True"
        ForeColor="#333333" />     

    <PagerStyle
        BackColor="White"
        ForeColor="#507CD1"
        HorizontalAlign="Center"
        BorderColor="Green"
        Font-Bold="True" />

    <HeaderStyle
        BackColor=White
        Font-Bold="True"
        ForeColor="Navy"
        Font-Size="1.1em"
         />

    <AlternatingRowStyle
        BackColor="AliceBlue" />

    <PagerSettings
        Mode="NumericFirstLast"
        FirstPageText="First"
        LastPageText="Last" />

    <FooterStyle
        BackColor="#507CD1"
        Font-Bold="True"
        ForeColor="White" />

    <EmptyDataTemplate>
        <asp:Label ID="Label2" runat="server" backcolor=white forecolor=navy text="There is no data that meets the specified criteria." />
    </EmptyDataTemplate>

</asp:GridView>

 

 

.PrintOnly
{
 display: none;
}

.rtop,.rbottom{display:block}
.rtop *,.rbottom *{display:block;height: 1px;overflow: hidden}
.r1{margin: 0 5px}
.r2{margin: 0 3px}
.r3{margin: 0 2px}
.r4{margin: 0 1px;height: 2px}

.rs1{margin: 0 2px}
.rs2{margin: 0 1px}

 

a.MenuItem, a.MenuItem:link, a.MenuItem:visited
{
 display:block;
 height:25px;
 background:#008B8B;  /* DarkCyan */
 border:1px solid White;
 margin-top:0px;
 text-align:center;
 text-decoration:none;
 float:left;
 font-variant:small-caps;
 font-family:Verdana,Geneva,Arial,Helvetica, sans-serif;
 font-weight:bold;
 color:White;
 line-height:25px;
 overflow:hidden;
}

a.MenuItem:hover
{
 color:White;
 background:DarkOrange;
}

a.MenuItem:active 
{
 color:White;
 background:DarkOrange;
}

 

a.MenuDesign, a.MenuDesign:link, a.MenuDesign:visited
{
 display:block;
 height:25px;
 background:#008B8B;  /* DarkCyan */
 border:1px solid White;
 margin-top:0px;
 text-align:center;
 text-decoration:none;
 float:left;
 font-variant:small-caps;
 font-family:Verdana,Geneva,Arial,Helvetica, sans-serif;
 font-weight:bold;
 color:White;
 line-height:25px;
 overflow:hidden;
}

a.MenuDesign:hover
{
 color:White;
 background:DarkOrange;
}

a.MenuDesign:active
{
 color:White;
 background:DarkOrange;
}