I'm completely confused with your verisions (non) management.

 

1) Why do I have to check all your messages in the forum to discover that you have released version 5.2? 

 

2) I purchased version 5.1 for 10 sites and got a link to download that version and the following upgrades withing version 5.
Where do I find the link to the 5.2?

When using the link to 5.1 I'm receiving a file with the same name as the one I got for 5.1.

 

In conclusion, I think that the handling of those versions is a mess and by being more organized, you will avoid a lot of questions and problems with your customers.

 

The quality of your product is not only in the code but also in the service you should provide to your customers. 

Why Cutesoft is not answering to this post?

Each time CuteSoft rolls a version, the download file changes. I really do not have a problem with this execpt I would like to have some type of sub version number, like 5.2.01, if only to help solve tech support issues. Earlier versions of CuteEdit allowed the displaying of the CuteEdit name and version, I would like this as a method such as

 

editor1.displayversion=true

 

The version and sub version could be added to one of the less used config files like editor.config with the current version and date of release. The public demo page for the editor would have this turned on and we could just look at the version number to see if the problems we are having are on the current software. This would eliminate a lot of questions on this forum and free tech support to solve the real problems rather than going around in circles making sure the problem exists in the current version.

 

RC