I've posted this via the support area, but haven't had a response in over 3 weeks.
Using older and newer versions of Safari, the "Code Snippets" and "Paste Plain Text" do not work under certain conditions.
For code snippets, we had our values as follows: "<value>{FirstName}</value>". When clicking on the code snippet using Safari, nothing happens, not even errors. We then changed it to: "<value><![CDATA[{FirstName}]]></value>" and still it didn't work. We then tried: "<value><![CDATA[<span>{FirstName}</span>]]></value>" and finally it worked.
It seems that for Safari, values for code snippets must be placed in CDATA and HTML within the CDATA for it to work. I verified this by modifying existing code samples.
I am also having issues with "Paste Plain Text" in Safari. I have created a test page at:
http://69.60.123.105/editortest.aspx Use any version of Safari. Notice that the merge fields are now working, however the "Paste plain text" does not (clicking on the "Insert" on the popup does nothing). I have sent the source for editortest.aspx via email. Can you please look at it and let me know if this is our issue or an issue with the CuteEditor product?