Hi there,

 

 

I've got the following issues with the Make Template dialogue (go to Insert Templates, then click the Make Template button in the top right):

 

•  The new window will not resize, and is too small to be of any proper use.   This is made worse because the scroll bar on the right only works intermittantly. 
  
• If you try to open the Insert Image box, the bottom of the box is cut off totally and you can't get to the lower properties.
  
• The Insert Image dialogue from this area points to a different directory to the one specified for the rest of CuteEditor.  If I insert an image from the main CuteEditor window, it works fine - for the Make Templates > Insert Image, it defaults to the /uploads/ folder.
  
  

Could you explain how I could go about fixing these issues?  In this state, the Make Template functionality is effectively useless.

Please open CuteSoft_Client\CuteEditor\Dialogs\outereditorfull.aspx and modify the following code:

 

<CE:EDITOR
     id="OuterEditor"
     AutoConfigure="Full"
     ShowDecreaseButton="false" 
     ShowEnlargeButton="false"
     runat="server"
     DisableItemList="print,DocumentPropertyPage,ToFullPage,FromFullPage,CssStyle,InsertTemplate"
    >
   </CE:EDITOR>

 

to:

 

<CE:EDITOR
     id="OuterEditor"
     AutoConfigure="Full"
     ShowDecreaseButton="false"
     UseStandardDialog="true"
     ShowEnlargeButton="false"
     runat="server"
     DisableItemList="print,DocumentPropertyPage,ToFullPage,FromFullPage,CssStyle,InsertTemplate"
    >
   </CE:EDITOR>

Thanks for your reply Adam, however UseStandardDialog="true" is already set in that page.

 

This also doesn't help me with the "template image gallery pointing to the wrong folder" issue.

 

Is there anything else that can be done?

Adam, it is very disppointing that you have not as yet been able to come up with a solution to this problem.

 

With these bugs, the insert / create template sections of your app are unusable.   Is there no way to fix this?

We will fix it in the coming new build. Sorry for the inconvenience.

Adam, I am not prepared to wait indefinitely for this - please indicate how long it will take for you prepare a release to fix this problem.

 

We are using your control in a live environment and have paid your licence fees so we may do this.  Our application has many clients and it is unacceptable to allow them to use the template functionality when it doesn't store the files in the correct place, or even worse, stores the files in an incorrect central location where other client may access them.

Hi ChrisD,

 

Try this way

 

1. Open file 'outereditorfull.aspx' (CuteSoft_Client\CuteEditor\Dialogs\outereditorfull.aspx)

 

2. Find section below

 

  <CE:Editor ID="OuterEditor" AutoConfigure="Full" ShowDecreaseButton="false" UseStandardDialog="true"
            ShowEnlargeButton="false" runat="server" DisableItemList="print,DocumentPropertyPage,ToFullPage,FromFullPage,CssStyle,InsertTemplate" >
        </CE:Editor>

 

3. Change to below and try again

 

  <CE:Editor ID="OuterEditor" AutoConfigure="Full" ShowDecreaseButton="false" UseStandardDialog="true"
            ShowEnlargeButton="false" runat="server" DisableItemList="print,DocumentPropertyPage,ToFullPage,FromFullPage,CssStyle,InsertTemplate"
            URLType="absolute">
        </CE:Editor>

 

Regards,

 

Ken

Hi ChrisD,

 

after I set URLType="absolute", in the make template dialog, all insert image will use the full path. it display fine in the new template file.

 

do you get any issue?

 Is your site online? If so, please send the test URL to me, I want to do some tests.

 

Regards,

 

Ken

Hi Ken,

 

I've double checked and it definitely doesn't work in my version.  Unfortunately, the control is inside a logged-in section on my app and I cannot currently open this up to you. 

 

Even with the above tag changed, I still get presented with the default /uploads/ folder when I edit a template and insert an image.  The image gallery is also incorrect.

 

Thanks,

 

Chris