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  • Deciding which 'agent' gets the next 'client' in CuteLiveSupport.

    I was just posed this question... how does the chat decide which 'agent' gets prompted when a 'client' wants to chat?&nbsp; They are curious simply because commission is based upon successful sign-ups and they just wanted to make sure a fair system was in place.&nbsp; Is it just a simple polling ala round-robbin or something a little more.&nbsp; ...
    Posted to Cute Live Support (Forum) by CaptaiNN on January 3, 2007