General Questions
Contact
Functionality
Customization Questions
Troubleshooting
Just purchased Cute Chat. Where is my license file?
Orders are usually processed within 24 hours. If it has been more than 2 days
and you still have not received the my license file, please refer to the next
question or
contact us with your order number, using different email address.
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You never responded to my message 48 hours ago!
If you are not receiving any response from us, you should check your spam filter
or junk mail settings. Please check your recently blocked messages and make
sure your spam filter allows email from richscripts.com. It is also possible that
the email address provided was invalid or incorrect, in this case you should
re-submit your inquiry, or post the question in the support forum.
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What is Cute Chat?
Cute Chat is a real-time chat software written completely in ASP.NET. It is one of
the most innovative and easy-to-use client chat software programs designed for
web sites and intranets. It provides an easy and inexpensive way for you to
start your own chat community, conduct online meetings or conferences, provide
your customers with "live support" and real-time consulting, hold
moderated or celebrity chats, and host time-based chat events.
Through Cute Chat’s extremely flexible features, you can customize practically
every aspect of the software to integrate with your website and your business
needs. Click here
for additional information.
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Is it possible to try Cute Chat before I buy it?
Yes. Simply click
here to download an evaluation version of Cute Chat software now. There
is no charge. Put Cute Chat to the test in your own specific applications.
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What are the limitations of the Evaluation version?
All features work the same as they do in the full version. The evaluation
version using a temp license file which will expire in about 30 dasy. Once you
place the order, you’ll will receive your own license file.
Click hereto
download your evaluation version today.
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Which edition of your chat server software is right for me?
Please check the Licensing Info section.
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Can you install the Cute Chat for me?
YES! We can install for purchaser if you need it. The installation fee is $100.
We've helped a lot of customers with installation, we promise we'll never do anything to harm customers' servers.
you can monitor every move of us once we access your server and don't have to worry about security.
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What types of customers are using Cute Chat?
A variety of businesses, including universities, ERP vendors, dating websites, enterprises, chat event organizations, and others, are running Cute Chat software.
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Can I ban my chat users by their IP address?
Yes, Cute Chat allows you to restrict users based on their IP address.
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How much can I customize the colors, graphics, buttons, etc?
You have total control over the user interface elements. This includes the
layout, look and feel, web site logo, icons, sounds, etc. You can even create
your own customized theme to perfectly match your web site.
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Is it possible to customize smilies and sounds? Can I add new smilies
and avatar icons?
Yes. Full customization is one of the most desirable features of
Cute Chat.
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Will Cute Chat work with a membership database? (Single Sign-on)?
Yes. Cute Chat supports seamless integration with any existing membership
database. Your registered members will be able to chat using their unique user
names with no problem. We call this feature Single Sign-on since it allows your members to login to your site and instantly enter a Cute Chat chatroom with their unique username and profile information (as pulled from your membership database).
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Does Cute Chat support Voice/Video chat?
Video chat is supported. Voice chat is not supported in the current version. We will add this feature in the future version.
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Can Cute Chat operate from behind a firewall?
Yes, Cute Chat allows the chat client to communicate with the Chat Server if the clients are behind any firewalls.
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Can I have password protection for some of my rooms?
Yes, Cute Chat allows you to set password protection at your discretion. Your members will be prompted to enter their passwords before being allowed access to chat in various rooms.
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What is the recommended configuration for end-users running the
Cute Chat?
Please check the Requirements
section for complete information.
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What are the system requirements for Cute Chat server?
Please check the Requirements
section.
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Is Cute Chat software compatible with DotNetNuke and Community Server?
Yes. Cute Chat supports seamless integration with any existing membership
database. Your registered members will be able to chat using their unique user
names with no problem. To see how it’s done, click here.
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How customizable are your chat rooms?
You can customize any number of chat room elements, including the interface’s background color, font color, unlimited rotating banners and link URLs, plus you have the ability to:
- Disable certain buttons
- Remove the Emoticons
- Import Avatar icons
- Import sound files
- Upload "skins"
- Change the layout of the interface
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How many chat rooms can I create?
You can create an unlimited number of chat rooms.
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Can I change my chat banners?
Yes, please check the developer's guide.
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Can I change my chat logo?
Yes, please check the developer's guide.
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What is AJAX and what are the benefits of using it?
AJAX is short for "Asynchronous JavaScript and XML". AJAX is not a technology in itself, but a term that refers to the use of a group of technologies together. It is a web development technique for creating interactive web applications using a combination of JavaScript and XML. The biggest advantage of using AJAX technologies is that data can be manipulated without having to render the entire page again in the web browser, which is exactly what Cute Chat does enabling you to chat faster. Read more at: http://en.wikipedia.org/wiki/AJAX
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