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cutelive support
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Cute Live Support Operator Problem
Live Operator
Live Support Operator Client
version 5
Windows client application
Re: IE9 and Operator Error
Hi Kenneth, thanks for the links and advice. We have upgraded a single Operator and after restarting the application, iisreset, we are seeing strange characters coming through in the chat window such as; ^4div style='font-family^2;font-size^2;color^2'^5Hi - This is blah blah blah... Additionally operators did not seem to be able to ...
Posted to
Cute Live Support
(Forum)
by
JohnC
on
June 21, 2012
IE9 and Operator Error
Hi Community and Support, I purchased a 10 domain Small Business Licence around June 2010, I am only using two domains as of yet, these two were deployed towards the end of 2010, for some time now we have been aware of an issue with IE9 and the operator client giving an error message if IE9 was installed on an operator machine, we have got around ...
Posted to
Cute Live Support
(Forum)
by
JohnC
on
June 19, 2012
Display customers of a department to Agents of that department only
I dont want to display all customers to all Agents / Operators.Is there a way to display customers of a department to Agents of that department only? please help regards..Chandu
Posted to
Cute Live Support
(Forum)
by
chanduu4u
on
May 15, 2009
Live support for registered users of my website
Is there a way to provide live support to registered users of my website?I don't want to provide support to anonmous users of my website. please help regards..Chandu
Posted to
Cute Live Support
(Forum)
by
chanduu4u
on
May 15, 2009
Live Support Version 5
We are considerering purchasing the upgrade from Live Support Version 4 to 5. What is new and/or different?
Posted to
Cute Live Support
(Forum)
by
CSE-online
on
February 12, 2009
"Failed to connect chat service: The remote server returned an error (401) unauthorized."
I just installed the Live Support component, and I am having trouble with logging into the Live Support Operator. I just executed the script to create the database. I entered the default credentials (admin / admin) to login and I am getting an exception that says ''Failed to connect chat service: The remote server returned an error ...
Posted to
Cute Live Support
(Forum)
by
sw33t_lil_em
on
October 10, 2008
Integrating chatserver and live support
Hi.. How can i integrate standalone chat server and live chat.Can u help mee... I use cute livesupport and stand alone chat server , framework 2.0
Posted to
Cute Live Support
(Forum)
by
sonyksony
on
August 1, 2007
Connection error while initiating the live support chat
Here are the sequence of steps followed 1. Opened the website with cutelive support (shows offline) 2. Operator signed in as admin (logs in correctly with operator home page popping up) 3. Operator clicks 'I am Ready ' 3. Refresh the website shows on cutelive support (shows online) 4. customer initiates chat and waits 5. operator ...
Posted to
Cute Live Support
(Forum)
by
Anonymous
on
July 25, 2007