How to add a live chat script to your website
- Create a MyLiveChat account and choose your widget settings.
- Copy your account-specific installation snippet into your site template. Keep the original snippet so chats reach your account.
- Open the agent console, visit your website in another browser, and send a test message.
Not sure where the snippet goes? See where to paste a chat script on HTML, WordPress, Shopify, Wix and ASP.NET. Using a website builder? Check the platform integration guides. You need permission to edit your website or install its chat integration.
Questions before you install
Is MyLiveChat a self-hosted chat script?
No. Your website embeds a widget, while MyLiveChat hosts the chat service. For a server you operate yourself, compare Cute Live Support.
Can I try the widget before signing up?
Yes. Explore the live demos before choosing your setup.
Does the free plan include unlimited AI?
Live-agent chat and AI usage have separate plan details. Review the current pricing before enabling AI features.
Is there a free live chat script I can download?
MyLiveChat has nothing to download: the free plan gives you a hosted chat script to paste into your pages, and it works on any site, including static HTML, WordPress and ASP.NET. If you need chat software that runs on your own server, Cute Live Support for ASP.NET can be downloaded from the download page.
Which is better: a hosted chat script or a self-hosted one?
A hosted script is quicker to start and needs no server maintenance, which suits most websites. Self-hosted chat keeps every conversation on your own server, which some companies need for compliance. See self-hosted vs SaaS live chat for the trade-offs.
Does the chat script slow down my website?
The widget loads after your page and runs from MyLiveChat's servers, so it does not delay your own content.
Can I use the live chat script on more than one website?
Yes. Add the same snippet to each site, or check the pricing page for plans with separate departments and agents per site.