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RICHFAX / SENDING GUIDE

From your document to a confirmed result.

Send a fax from your browser without a fax machine or phone line. Prepare locally, check the document, then make one payment.

Updated · RichFax by RichScripts

Before you start

Have your document, the recipient’s current fax number and an email address you can verify. Confirm that the recipient accepts fax and that the number belongs to the correct department. A correctly formatted number does not prove a working fax line.

RichFax currently supports Canadian and US destinations, PDF/JPG/PNG inputs, up to 50 document pages and a prepared PDF of up to 20 MB. Check the price calculator before sending a larger document.

Send your first fax

  1. Add your documents

    Open the fax workspace and choose a PDF, JPG or PNG. You can also select Scan a document to photograph paper, crop its edges, rotate it and apply black-and-white enhancement. Add all the document pages you intend to send.

  2. Check the recipient and cover page

    Choose Canada or United States and enter the fax number with its area code. Add the recipient name if useful. The optional RichFax cover page is free; enter a sender name, subject and short message if the recipient needs routing information.

  3. Review the prepared fax

    Select Review your fax to check the destination, page count and subtotal. Use Download prepared PDF to inspect every page before continuing. Check orientation, margins, small text, signatures and any required reference number. Downloading or preparing the PDF does not send it.

  4. Verify your account and pay once

    Select Continue to secure checkout. Sign in or create an account and verify your email if needed. Your prepared fax remains available during this flow, and the app continues toward checkout after verification. Review tax and the final total in Stripe Checkout before paying. Sending starts only after payment is confirmed.

  5. Track delivery and save the report

    Return to RichFax and open My workspace → My faxes. Check the order status; use Refresh if a job is still active. Completed orders have a Download report action. Order emails describe delivery, confirmed failure or refund completion. You can also request the report by email.

Delivered means the receiving fax service accepted every transmitted page. It does not confirm that a person read the fax, approved it or processed your request. Contact the recipient separately if you need that confirmation.

Prepare a PDF, then continue directly to fax

In the fax workspace, Edit this PDF, then return transfers your documents into the PDF editor. After processing, choose Send this PDF with RichFax to bring the result back. A same-browser round trip can preserve your recipient and cover settings for up to 15 minutes. Review them again before payment.

PDF editor and toolsMerge or compress documents before faxingReorder pagesPut the final document in the correct sequenceFill a PDF formComplete supported fillable fieldsSign a PDFAdd a handwritten signature overlay

Tool processing may have separate verification and payment requirements. The local handoff itself does not upload or send a fax. A ZIP, text output or password-protected PDF cannot be handed directly to fax; use an unencrypted PDF within the fax limits.

Using a phone or computer

On iPhone or Android, use your browser’s file picker or camera. On Windows or Mac, select your PDF from your computer. The website can be added to your home screen. We do not currently claim publicly available App Store or Google Play versions.

If you leave checkout

Open My faxes to resume an eligible pending checkout. If your quote or document has expired, prepare a new fax. Unsent drafts expire after 24 hours. Do not create another paid order to retry a fax marked Needs review; check its status and contact support first.